As a young engineer, I did not wear make up and got away with it. However, after reflecting on what I could learn from a previous job, I decided to improve my communication skills. To my surprise, I found out that by far the major component of communication is visual, not verbal. As a result, I took up Louise's course in Hair Help. I also did her courses in Make-up and Fashion.

The result of this journey was all but measurable. A former boss of mine sought me for a new position with a new organisation. Prior to meeting the interview panel my former boss and I had discussed my pay rates over the phone. He had not seen me since I had done the work on hair, make-up and fashion. He thought that I would be unlikely to get the pay rate I was seeking since the new organisation was known to be tight with money.

However, I went to the interview with correct clothes and make up. This set a scene of real respect for my work and myself. As to my pay rate, the interview panel was more than happy to grant me the amount that I sought.

Susan.

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